1111bd Frequently Asked
Questions

1111bd requires a valid government-issued photo ID for KYC verification — this can be your National Identity Card (NID), passport, or driving licence. You will also need to submit a recent selfie holding your ID document. KYC is mandatory before processing your first withdrawal. The review process typically takes 24–48 hours after documents are submitted via the verification section of your account dashboard.

The minimum age to register and use 1111bd is 18 years old. We conduct age verification checks on all accounts, and any account found to belong to a person under 18 will be permanently closed. 1111bd is committed to preventing underage gambling and encourages parents to use device-level parental controls to restrict access to gambling platforms. All players must be 18 years or older — no exceptions.

To reset your 1111bd password, click the "Forgot Password" link on the login page and enter your registered mobile number or email address. A password reset code will be sent to your contact details. Enter the code when prompted, then create a new secure password. If you do not receive the reset code within five minutes, check your spam folder or contact our 24/7 live chat support team for immediate assistance.

To close your 1111bd account, contact our support team via 24/7 live chat or email [email protected]. Before closure, ensure you have withdrawn any remaining balance, as funds cannot be recovered after the account is shut. Account closures are typically processed within 24 hours. If you are closing your account due to a gambling concern, consider requesting a self-exclusion instead — it offers stronger protections and is available for periods ranging from 6 months to permanently.

bKash deposits on 1111bd are credited instantly in the vast majority of cases — typically within 30 seconds of the transaction being completed on the bKash app. On rare occasions, network congestion may cause a delay of up to 5 minutes. If your bKash deposit has not appeared in your 1111bd account after 10 minutes, contact our live chat support team with your bKash transaction ID and we will resolve it promptly.

The minimum deposit on 1111bd is ৳200 across all supported payment methods, including bKash, Nagad, Rocket, and Upay. For card payments via Visa or Mastercard, the minimum deposit may vary depending on the card issuer. There is no maximum deposit limit set by 1111bd itself, though your payment provider may impose its own daily transaction caps — check your bKash or Nagad app for your personal wallet limit.

Nagad withdrawals from 1111bd are typically processed within 1–4 hours once your account has passed KYC verification and the request has cleared our internal review. During peak hours or public holidays in Bangladesh, processing may extend to up to 12 hours. 1111bd does not charge any withdrawal fee for Nagad transactions, though Nagad may apply its own standard service charges at their discretion.

The minimum withdrawal amount on 1111bd is ৳500 for mobile wallet withdrawals via bKash, Nagad, Rocket, and Upay. For bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, or other supported institutions, the minimum is ৳1,000. Withdrawals cannot be processed until your account has completed KYC verification — submit your documents early to avoid any delays when you are ready to cash out.

1111bd does not charge any platform-side fees on deposits or withdrawals. Any charges appearing in your bKash, Nagad, Rocket, or bank statement are applied by your payment provider, not by 1111bd. We recommend checking your wallet's current fee schedule before initiating a transaction. Visa and Mastercard transactions may also be subject to international processing fees applied by your card issuer.

Yes, both Rocket (Dutch-Bangla Bank's mobile banking service) and Upay are fully supported payment methods on 1111bd. Navigate to the cashier section, select Rocket or Upay, enter the amount, and complete the transfer using your wallet app. Deposits via both methods are credited to your 1111bd account within minutes. Withdrawals to Rocket and Upay wallets are also fully supported, subject to the standard minimum withdrawal amount.

To bet on cricket at 1111bd, log into your account and navigate to the Cricket section. You will find pre-match and live in-play markets covering BPL, IPL, T20 World Cup, Test matches, Bangladesh Tigers fixtures, and other international competitions. Select the match, choose your market — match winner, top batsman, total runs, over/under, or method of dismissal — enter your stake in BDT, review the odds, and confirm your bet slip.

1111bd offers a comprehensive casino library including live dealer games, video slots, table games, and crash games. Live casino titles are provided by Evolution Gaming and Ezugi, featuring roulette, baccarat, blackjack, and game shows. Slots are powered by Pragmatic Play, NetEnt, and Microgaming. Crash and arcade games include Spribe titles. The full catalogue is accessible from the 1111bd Casino section of the platform after logging in.

Yes, 1111bd is fully optimised for mobile play on both Android and iOS devices. The platform runs directly in your mobile browser — no app download is required. Simply visit 1111bd.vu from any modern smartphone browser such as Chrome or Safari and you will get a responsive, touch-friendly interface with access to all games, betting markets, deposits, and withdrawals. The mobile experience mirrors the desktop version in full.

RTP (Return to Player) varies by slot title on 1111bd, as it is set by the game developer rather than the platform. Most Pragmatic Play, NetEnt, and Microgaming slots on 1111bd have RTPs between 94% and 97%. You can find the specific RTP for any slot by opening the game's information panel, usually accessible via the "i" icon before launching the game. Higher RTP games return more to players on average over time, though individual session results always vary.

All games on 1111bd are provided by certified third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — whose products are independently tested for fairness and use certified random number generator (RNG) technology. 1111bd does not alter game outcomes. Crash games feature a provably fair mechanism that allows players to independently verify the result of every round using a hash value provided before each game starts.

BPL (Bangladesh Premier League) betting on 1111bd follows standard cricket betting rules. All pre-match bets are settled on the official match result. If a match is abandoned or reduced by weather, settlements follow the Duckworth-Lewis-Stern (DLS) method where applicable, or bets are voided if no official result can be determined. In-play markets for BPL are suspended during rain delays and resume when play restarts. Full BPL betting rules are available in the Sports Rules section of 1111bd.

1111bd offers a welcome bonus for new players on their first deposit. The current welcome offer details — including the bonus percentage, maximum bonus amount in BDT, and qualifying minimum deposit — are displayed on the promotions section of the platform. Bonus terms vary by promotion period, so always check the most up-to-date offer on site. All welcome bonuses are subject to wagering requirements that must be met before winnings derived from the bonus can be withdrawn.

A wagering requirement specifies how many times you must bet the bonus amount before the resulting winnings become withdrawable. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total qualifying bets before any bonus-derived winnings can be cashed out. On 1111bd, sports bets and casino games may contribute different percentages toward meeting the wagering requirement — full contribution rates are listed in each individual promotion's terms and conditions.

To claim a deposit bonus on 1111bd, ensure you are opted in to the promotion before making your qualifying deposit — some offers require entering a promo code at the cashier, while others are applied automatically. Make a deposit that meets the minimum threshold stated in the bonus terms. Bonus funds should appear in your account within a few minutes of the deposit clearing. If your bonus has not been credited after 30 minutes, contact 1111bd live chat support with your deposit receipt.

1111bd rewards regular players through an ongoing loyalty programme that provides access to exclusive promotions, higher deposit limits, priority withdrawal processing, and dedicated account management at higher tiers. Players accumulate loyalty points through real-money betting and gaming activity. Points can be redeemed for bonus funds or free spins depending on your current tier. Full details about the loyalty programme structure and tier benefits are available in your account dashboard under the Rewards section.

Yes, 1111bd regularly runs seasonal and event-based promotions for players in Bangladesh. During Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh, BPL season, IPL, and T20 World Cup tournaments, 1111bd typically offers enhanced deposit bonuses, free bet credits, cashback deals, and prize draws. These promotions are announced on the platform's promotions page and are communicated to opted-in players via account notifications. Check the promotions section regularly to ensure you never miss a live offer.

1111bd uses 256-bit SSL/TLS encryption to protect all data transmitted between your device and the platform, meaning your personal and financial information is secured against interception. Player funds are held separately from operational funds to ensure they remain protected. Account passwords are stored using industry-standard cryptographic hashing and are never stored in plain text. Two-factor authentication is available on account access and regular security audits are conducted on our infrastructure.

1111bd is an internationally operated online gaming platform accessible to players in Bangladesh. The platform employs industry-standard security, fair play certifications, and responsible gaming protocols. We recommend that players review the gambling regulations applicable in their own jurisdiction before registering. 1111bd does not make claims about local licensing from any specific Bangladeshi government body. Players are responsible for ensuring compliance with their own local laws.

To self-exclude from 1111bd, contact our support team via 24/7 live chat or email [email protected] and request a self-exclusion. You can choose a period of 6 months, 1 year, 2 years, or a permanent exclusion. Self-exclusion is activated within 24 hours and prevents you from logging in, depositing, or placing bets. During the exclusion period, 1111bd will not send you any marketing communications. The process is completely free and confidential.

Yes, 1111bd allows you to set daily, weekly, or monthly deposit limits on your account at any time. Limits take effect immediately when you reduce them. Increases to an existing limit require a mandatory 7-day cooling-off period before taking effect — this deliberate delay is a responsible gaming safeguard designed to prevent impulsive decisions during a losing streak. To set or adjust your deposit limits, go to the Responsible Gaming section of your account settings or contact support directly.

If you feel that gambling is causing financial stress, affecting your relationships, or becoming difficult to control, contact 1111bd's responsible gaming team immediately via 24/7 live chat or at [email protected]. Our team can help you set deposit limits, activate a time-out period, or process a self-exclusion request — all free of charge and without judgement. We also encourage speaking with a trusted friend, family member, or mental health professional alongside using our platform tools.