1111bd Privacy Policy

01Introduction

This Privacy Policy ("Policy") describes how 1111bd ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your") who access or use the 1111bd platform at https://1111bd.vu, including all associated subdomains, mobile interfaces, and support channels.

1111bd operates an online sports betting and casino gaming platform serving players primarily located in Bangladesh. As part of delivering that service, we necessarily collect and process certain categories of personal information. We take our responsibility as a data custodian seriously and are committed to handling all personal data with integrity, transparency, and appropriate security measures.

This Policy applies to all personal data processed by 1111bd in connection with your registration, account management, wagering activity, payment transactions, and customer support interactions. It also describes the rights you hold in relation to your personal data and explains how you may exercise those rights.

This Policy should be read alongside the 1111bd Terms & Conditions, which govern the broader contractual relationship between you and 1111bd. Where there is any conflict between this Policy and the Terms & Conditions on data-related matters, this Policy shall prevail.

02Data We Collect

1111bd collects personal data across several categories, depending on the nature of your interaction with the platform. The table below provides an overview of the main data types we process:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data beyond what is strictly relevant to responsible gaming assessment. Where such data is incidentally disclosed by a player (for example, when explaining a self-exclusion request on medical grounds), it is treated with the highest level of confidentiality and processed only for the specific purpose for which it was disclosed.

03How We Collect Data

1111bd collects personal data through the following channels:

Direct Interactions

The majority of data we hold about you is provided directly by you during the account registration process, KYC identity verification, deposit and withdrawal transactions, and when you contact our customer support team via live chat or email. You are responsible for ensuring that the information you provide is accurate and kept up to date.

Automated Technologies

When you access and navigate the 1111bd platform, we automatically collect certain technical and usage data through server logs, cookies, and similar technologies. This includes your IP address, device identifiers, browser configuration, pages visited, time spent on each page, and in-session actions such as game launches and bet placements. See Section 7 of this Policy for a full description of our cookie practices.

Third-Party Sources

In limited circumstances, 1111bd may receive personal data about you from third-party sources. This includes identity verification data returned by our KYC processing partners and fraud-risk signals provided by payment gateway providers such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Data received from third parties is handled in accordance with this Policy and is used only for the purpose for which it was originally obtained.

04Legal Basis for Processing

1111bd processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing is necessary to perform the contract between you and 1111bd — specifically, to operate your account, process deposits and withdrawals, and provide access to betting and gaming services.
• Legal Obligation: Processing is required to comply with applicable legal and regulatory obligations, including anti-money laundering (AML) requirements, know-your-customer (KYC) verification obligations, and record-keeping mandates.
• Legitimate Interests: Processing is carried out in pursuit of 1111bd's legitimate business interests, including fraud prevention, security monitoring, platform improvement, and responsible gaming oversight, provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we rely on your consent as the legal basis for processing — for example, in relation to certain marketing communications — you have the right to withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out prior to its withdrawal.

05How We Use Your Data

1111bd uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and secure your 1111bd account, including identity verification, password management, and session authentication.
• Payment Processing: To process deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to verify and execute withdrawal requests to your registered payment method.
• Regulatory Compliance: To meet our KYC, AML, and other legal obligations, including verifying your age (18+ requirement), confirming your identity, and maintaining transaction records required by applicable law.
• Fraud Prevention & Security: To detect and prevent fraudulent activity, unauthorised account access, multiple-account violations, and abuse of promotional offers.
• Customer Support: To respond to your enquiries, resolve disputes, process account closure requests, and administer responsible gaming tools such as deposit limits and self-exclusion.
• Platform Improvement: To analyse aggregated usage data — such as which games are played most frequently or where players experience navigation difficulties — in order to improve the 1111bd platform experience.
• Responsible Gaming: To monitor wagering patterns for signs of problem gambling behaviour and, where appropriate, proactively reach out to players who may benefit from responsible gaming tools or support resources.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time by contacting support.

1111bd does not use automated decision-making processes that produce legal or similarly significant effects on individual players without human review, except where such processing is strictly necessary for fraud prevention or regulatory compliance purposes.

06Data Sharing & Disclosure

1111bd does not sell, rent, or exchange your personal data with third parties for their own commercial purposes. We may share your personal data with the following categories of recipient, strictly on a need-to-know basis:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, and card scheme processors (Visa, Mastercard) receive the minimum data necessary to process your financial transactions. These providers operate under their own privacy policies and data security standards.
• Identity Verification Partners: Third-party KYC service providers receive identity documents and personal details for the purpose of verifying your age and identity as required by our compliance obligations.
• Game Technology Providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive technical session data (e.g., player session tokens) necessary to deliver their games within the 1111bd platform. These providers do not receive your full personal profile.
• IT Infrastructure & Security Partners: Cloud hosting providers, cybersecurity vendors, and platform maintenance contractors may access personal data in the course of providing technical services to 1111bd. All such partners are contractually bound to process data solely on 1111bd's instructions and to maintain appropriate security standards.
• Legal & Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, valid legal process, or in connection with the investigation of fraud or other criminal activity.

Any third party that receives personal data from 1111bd is required to handle it in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared. 1111bd maintains a register of data-sharing arrangements and reviews these periodically.

07Cookies & Tracking Technologies

The 1111bd platform uses cookies and similar tracking technologies to improve your browsing experience, maintain session continuity, and gather analytical data about platform usage. A cookie is a small text file stored on your device by your browser at the instruction of the website you are visiting.

Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They include session authentication tokens that keep you logged in during your visit and security cookies that protect your account from cross-site request forgery attacks. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: These cookies remember your preferences — such as your preferred language setting, display options, and responsible gaming limit configurations — so you do not need to re-enter them on each visit.
• Analytical Cookies: We use anonymised analytical cookies to understand how players navigate the 1111bd platform, which pages are most visited, and where users encounter difficulties. This data is used in aggregated, non-identifiable form to improve the platform.
• Security & Fraud Detection Cookies: These cookies assist our fraud prevention systems by recording device fingerprint characteristics and flagging sessions that deviate from a player's established usage patterns.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent some features of the 1111bd platform from functioning correctly. 1111bd does not deploy third-party advertising or retargeting cookies on the platform.

08Data Security

1111bd implements a multi-layered security framework designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security measures include, but are not limited to:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 1111bd platform is encrypted in transit using industry-standard TLS protocols. Our security certificate is maintained and renewed without interruption.
• Password Hashing: Account passwords are never stored in plain text. We use cryptographic hashing algorithms to store password representations that cannot be reversed to reveal the original credential, even in the event of a data breach.
• Access Controls: Access to personal data within 1111bd's internal systems is restricted on a role-based, need-to-know basis. Staff members are granted the minimum level of data access required to perform their specific job function.
• Infrastructure Security: The 1111bd platform is hosted on secure cloud infrastructure with continuous security monitoring, intrusion detection systems, and regular vulnerability assessments.
• Data Breach Response: In the event of a confirmed personal data breach that poses a risk to affected individuals, 1111bd will notify impacted players and take appropriate remediation steps within a reasonable timeframe.

While 1111bd takes all reasonable measures to protect your personal data, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the security of your own device and login credentials. Do not share your 1111bd password with any third party.

09Data Retention

1111bd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention guidelines apply:

• Active Account Data: Personal data associated with an active 1111bd account is retained for the full duration of the account's active status and for a period of up to 5 years following account closure, in order to meet regulatory record-keeping requirements and to handle any post-closure disputes or legal claims.
• Transaction Records: Financial transaction records — including deposit and withdrawal histories — are retained for a minimum of 5 years following the date of each transaction, in compliance with anti-money laundering record-keeping obligations.
• KYC Documents: Identity verification documents submitted during the KYC process are retained for the period mandated by applicable AML regulations, typically a minimum of 5 years from the date of verification or account closure, whichever is later.
• Support Communications: Live chat transcripts and email correspondence related to customer support are retained for up to 2 years to assist with dispute resolution and service quality monitoring.
• Analytical Data: Anonymised and aggregated usage data used for platform analytics is retained indefinitely, as it cannot be linked back to any individual player.

When personal data is no longer required and its retention period has expired, 1111bd will securely delete or irreversibly anonymise it in accordance with our internal data disposal procedures.

10Your Rights Over Your Data

As a player registered with 1111bd, you hold a number of rights in relation to the personal data we hold about you. To exercise any of the rights listed below, please contact our support team via live chat or by email at [email protected].

• Right of Access: You have the right to request a copy of the personal data that 1111bd holds about you. We will respond to verified data access requests within 30 days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to Erasure: In certain circumstances, you have the right to request that 1111bd delete your personal data. This right is subject to limitations where retention is required for legal compliance, fraud prevention, or the resolution of outstanding disputes.
• Right to Restrict Processing: You may request that 1111bd temporarily restrict the processing of your personal data where you contest its accuracy, object to its processing, or require it to be preserved for a legal claim.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests, including profiling for direct marketing purposes. Upon receipt of a valid objection, 1111bd will cease the relevant processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before the withdrawal.

1111bd will not charge a fee for handling data rights requests in ordinary circumstances. We reserve the right to apply a reasonable administrative fee or decline to act on requests that are manifestly unfounded, excessive, or repetitive.

11Children's Privacy

The 1111bd platform is strictly intended for individuals who are 18 years of age or older. We do not knowingly collect, process, or retain personal data relating to children under the age of 18. If you are under 18, you must not register an account, access the platform, or provide any personal information to 1111bd.

If 1111bd becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data from our systems and close the associated account. Any deposits made from an underage account will be handled in accordance with our legal obligations and the 1111bd Terms & Conditions.

If you have reason to believe that a minor has registered an account with 1111bd, please contact our support team immediately at [email protected] so that we may investigate and take appropriate action.

12Third-Party Services & Links

The 1111bd platform incorporates games and services provided by third-party technology partners, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you access a game supplied by one of these providers, you may be subject to that provider's own data practices in relation to in-game session data. 1111bd is not responsible for the privacy practices of third-party game studios beyond the data-sharing restrictions described in this Policy.

Payment transactions processed through bKash, Nagad, Rocket, Upay, Visa, and Mastercard are subject to the respective payment provider's terms of service and privacy policy. 1111bd recommends that you review the privacy notices of any payment service provider whose services you use in connection with your 1111bd account.

The 1111bd platform does not include links to external third-party websites for advertising or affiliate purposes. Any reference to third-party brand names on this platform is solely in the context of describing available game providers or supported payment methods.

13Changes to This Privacy Policy

1111bd reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform functionality. When material changes are made — meaning changes that significantly affect how we collect, use, or share personal data — we will provide advance notice by displaying a prominent notice on the 1111bd platform or by sending a notification to your registered contact details at least 7 days before the revised policy takes effect.

Minor or non-material changes (such as formatting corrections or clarifications that do not alter the substance of the policy) may be made without advance notice. The "Effective Date" at the top of this page will always reflect when the current version of the policy came into force.

Your continued use of the 1111bd platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically. The current version of this Policy is always accessible at https://1111bd.vu/privacy-policy.

14Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please contact the 1111bd Data Support team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the 1111bd platform. This is the fastest way to reach us for urgent data-related matters.
• Email: [email protected] — please include "Privacy Request" in your subject line for data rights enquiries.
• WhatsApp: +880 1700 111100

Data rights requests will be acknowledged within 48 hours of receipt and resolved within 30 days in ordinary circumstances. For complex requests, we may require an extension of up to a further 30 days, in which case we will notify you of the delay and its reason.